In order to help you maximize and enhance your spa experience, we've provided a few tips on what to expect upon arrival.
- Please arrive at least 15 minutes prior to your services, providing ample opportunity for check in and relaxation.
- First time guests will be required to fill out a spa information form to keep on file.
- As a courtesy to our guests, late arrivals will still end on time. The full value of your treatment will still apply.
- Upon check in, guests receive a plush robe, slippers and a locker to use during your day of services.
Cancellation Policy
Spa treatment are reserved especially for you. Please notift us at least six hours before your scheduled single service appointment, and 24 hours before 2 or more services if you need to cancel or reschedule.
Pricing Gratuities
Prices are subject to change without prior notification.
- Your spa treatment does not include gratuities.
Product Returns or Exchanges
We will gladly accept any retail product return for store credit so long as the return is within 30 days of purchase.
Cell Phones
The day spa environment is supposed to be tranquil and a stress-reducing experience. It's best to leave cell phones and pagers at home or turn them off before entering the day spa.
Safety Comfort
For the safety and comfort of our guests, we ask that you follow these simple measures and guidelines:
- NO SMOKING is permitted anywhere in the facility.
- Please leave all valuables, including jewelry, at home or locked in your locker.
- Shaving is not recommended prior to any body treatments or waxing services.
- Undergarments are not necessary for spa services, but wear whatever makes you feel comfortable. Our service providers are trained to respect your privacy by using sheets and towels to professionally drape you at all times.
- Gratuities are always appreciated and reflect a favorable spa experience.
Gift Certicicates
Gift Certificates can be purchased on our website, by phone and in person. They can be picked up, mailed to you, or mailed to your special person. Gift certificates must be presented at the time of service and are non-refundable. |